What Is continuous improvement?

Continuous improvement has become a buzzword in the industry, which has made its definition fairly abstract. At Steelhead Software, we always want to ensure clients clearly understand what we mean when discussing continuous improvement.

We promote continuous improvement because we are dedicated to being your long-term tech partner. Our relationship with you does not have to end after your software launches.

After we launch your software, we want to keep building new features and better business tools for your organization. Our efforts toward continuous improvement empower us to become your innovation tech hub if you’re open to this service.

Besides dedicating our efforts to helping your business innovate, our promise to provide support services is another way Steelhead Software delivers continuous improvement.

Let’s be honest — things happen when it comes to software. That’s why we offer proactive monitoring services for updates and maintenance purposes. These services allow us to get in front of any problems before they become a serious concern for your business.

Continuous improvement services

We offer three levels of continuous improvement:

Software support services
As software is dynamic, it will need occasional updates and coding adjustments (a.k.a. bug fixes). This first level of continuous improvement services will help safeguard your software investment.

‍Planned maintenance 
‍Using a reactive approach to software problems can become incredibly costly, which is why we at Steelhead Software prefer a proactive approach to save you money and protect your software from unforeseen issues. For this second-tier plan, we offer regularly scheduled maintenance services to allow consistent monitoring of your software. Planned maintenance goes beyond just safeguarding your software investment and promotes the longevity of your software solution. This level of service will help your organization avoid downtimes and other problems. 

‍Feature development 
When we work with clients, we aim to deliver the best solution that solves your current problems and provides actual value to your business. But as your organization grows and changes, you will face new challenges, and we want to offer you support through those times.

Our feature development services allow us to continue the conversation about what new features or requested features could do to improve your solution and add even more value to your software investments.